Wickes

Krzysztof L
1 Star
Terrible service... no one bother to answer call ... 3-5 hours on different departments... if that how they deal with customers then not recommend.
Wednesday 15th February 2023

jacqui Begley
2 Star
Never answer the phone - Tried calling to cancel an appointment, call rang and rang for over 4 minutes, I was then told by a recorded message, that there was no one to answer my call and goodbye. I won’t be calling again and therefore will not turn up for the appointment.
Wednesday 16th November 2022

David Breakspear
1 Star
Absolutely disgraceful treatment by a certain member of staff who accused me of being a thief and embarrassingly ejected me from the shop. Legal action will be following.
Wednesday 4th January 2023

A Shrimp
1 Star
Do not shop at this store! Bought 6 OSB loft panels a few days ago. Wasn’t given a receipt and started to walk out. After realising i wasn’t given a receipt I walked back into the store to be told it was to late to give receipts as the order had been processed and they had served other customers. Darren told me it didn’t matter if I didn’t have a receipt as long as I had a bank receipt of which I had. I showed them this when I returned back to the store 2 days later for a refund after not needing the items. I was then told by the store manager Damien (who I have to say was incredibly rude) that it was my fault not to get a receipt even though I had tried and was told I didn’t need one. Yes I should have gone with my gut and insisted I got a receipt but we’re talking seconds after the transaction was made I asked for one. Darren also shouldn’t of said I didn’t need a receipt in order to get a refund. I’m escalating this now with wickes due to the extremely poor service.
Tuesday 18th October 2022

Charlotte Lawson
5 Star
Liam helped us so much with our campervan build! He went above and beyond to advise us and help us choose the best materials. Wickes is very lucky to have such a hard working person
Sunday 25th September 2022