The Royal Oak

Anthony Dominic Duff
2 Star
Honestly not the best at all, I didn’t expect much more than quick pub grub but wow, they are the slowest kitchen staff ever. It wasn’t even that full and it took over an hour for them to make a basic meal! I really hope they are not payed by the meal because this place will be going bump very soon. Only two positives to pull, the bar staff was incredibly friendly and the price point is cheap as expected.
Friday 1st October 2021

Mikey Paul william Roberts
3 Star
My food was good. Had to laugh at the size of the kids chicken. I know its a kids portion but don't give the kids a fillet that looks like it's been shrunk in the tumble dryer. Absolutely tiny! so had to give my nephew some of mine as it wouldn't feed his appetite. Big mistake with one of the meals which could have been bad, but staff couldn't have done enough to remedy it. Overall great staff and drinks, but food portions not great.
Tuesday 14th June 2022

jamie stamp
1 Star
Arranged a family get together of 4 on a Wednesday 19:30. I ordered surf and turf. The meals where brought out and waiter did not hang around. Noticing the kitchen had left off the mushrooms we had to go and find the waiter to ask for them. They were swiftly brought in a small sauce jug. He again left before we could also tell him that the kitchen had also left off the onion rings. Again we had to find him and ask for them and he swiftly brought to the table. He left without checking on the meals quality and without apology. After finally being able to start my meal I found the steak to be well done after ordering this medium rare. We informed the waiter again who returned the dish in full to the kitchen. He returned very soon after trying to give me back the same dish with the explanation that the chef said it’s just the light conditions and that the steak was in fact medium rare and a replacement would not be cooked. I refused the explanation and the dish was taken away. The waiter returned with a cash refund and no apology or offer of another meal. I find this kind of response highly unacceptable. Clearly the chef is in adequate in cooking a steak, the waiter was likely put in a difficult situation being told to return the dish but should have the suitable front of house management in place to ensure suitable customer service. Whilst 3 of my family ate I went without food. Using the app to order drinks even the snacks on offer were limited and drinks arriving in alternative branded glasses. Finally at the end of the meals we saw the correct customer service from the taller of the 3 bar staff who helped clear the table. Asking how our meal was ‘first time asked’ . Clearly this staff member had no idea of the issues as it was his first engagement with us. He was very apologetic though. We will not be returning.
Thursday 2nd June 2022

Chris
4 Star
Decent food for the price, we had Fish and chips, and a Hot cluckin’ chicken burger. Portions were okay. Staff were nice. Only comment is that we came in and had to clean our own table but still remained sticky.
Sunday 7th August 2022

Stan Dudley
5 Star
We absolutely enjoyed the food and drinks. Excellent service as always. Food is always fantastic. Greatly welcoming by all the staff. Credit too all the bar staff and front of house and the chiefs. They all do a fantastic job.
Saturday 28th May 2022