Terry's Carpets

Derek O'Brien
1 Star
Would not recommend. Paid for new door plates, 1 full length and 2 short, and after fitting found the fitter had reused the old and kept the new. Also he decided not to remove and refit the door stops, just carpet over the top! Nothing can be done now as everything was glued down. What a waste. Disappointed doesn't come close.
Saturday 18th April 2020

Ann Harrison
5 Star
This place is a gem. The array of carpets is phenomenal and the chap who owns it (Terry?) Knows what he's talking about after 53 years in the business! Rating is based on a trip to the shop, customer service and courtesy, carpet yet to be delivered and fitted but I am super confident it will be a great job. Definately recommended.
Saturday 17th November 2018

samuel smith
1 Star
A short thin guy, white English but slightly tanned, looks like he is in his late 40s or early 50s (did not catch his name) came round to fit my carpet, he had the worse attitude i believe i have ever seen, ordering me, a paying customer, to help him lift the carpet from the company van to inside my house, then ordering me to fit the gripper rods myself while he went to another customers property, and to top it off when he returned to fit the carpet he said "go to the shop and get me a can of pop, i am fitting the carpet for you, you should be grateful", he said this to me, a paying customer. I do not know which branch he came from, here or the one in Burton Road in Blackpool. I know this is very hard to believe, but it is true, the guy needs sacking.
Tuesday 11th August 2020

Victoria Clayton
1 Star
I was 100% sure after being recommended to me that I would use Terry's to carpet my new build 3 bed house....However, as they didn't have the carpet I wanted, I asked for the measurements and they flat out refused to give me them so that I could source my own carpet and have them fit it. Was pretty shocked to be fair as I had absolutely no intention of going elsewhere, but could not go with them after them being so unhelpful. Be prepared to sacrifice what you actually want when using Terry's. It's their way or no way.
Wednesday 17th May 2017

Amy Brinicombe
1 Star
Absolute joke of a company and the staff are liars. Avoid at all costs! Got told my kitchen floor would be fitted between 8 and 1 and still no sign of anyone at 1.30. Rang to see where they were and apparently they had been knocking on the door for 15 mins. Are they thick? Do they think I'm stupid? My house is only small you can hear someone knocking from in the back yard. Absolutely no chance was there anyone at my door at any time today except the postman. Absolutely raging. Wasted my day waiting in, confined to my bedroom with my one year old daughter as we can't move downstairs due to all kitchen furniture having to be moved into front room. They now say they won't fit my floor for another 2 days. Pathetic.
Wednesday 23rd August 2017