Sytner Accident Repair Centre

Rob Cartwright
5 Star
Very good service and paint job. Price quoted was good too.
Tuesday 31st May 2022

peter martin
5 Star
Great repair, great service, couldn't be happier
Wednesday 27th July 2022

James round
3 Star
**Updated - 05/08/2022 Oldbury Main dealership repaired the wheel arch free of charge** job number - 229708 I'm writing this review because this is now the 2nd time one of my cars has been returned to me with either damage caused by the person working on the vehicle or car trim not being refitted as it should be. The first instance was eventually resolved where i was left a week without a car but enough is enough. The good - *Good comms when you are booked in, staff friendly enough, and work was completed when they said it would be. *Work completed and seems mechanically sound, video sent through of the car being inspected, etc. *mentioned to the staff i hadn't had the best experience previously but was assured allot of these were done and i had nothing to worry about. The bad - *Plastic wheel arch liner/cover now has a noticeable crack visible, water can now get behind the bumper to lights and sensors - wasn't present when the vehicle was dropped off. *Bumper tow eye cover was left loose and not fitted correctly *Sytner confirmed the bumper was not touched, upon further inspection another garage has shown me that the bumper is not clipped back into place in certain areas. Would i use them again? No i wouldn't and the only reason i gave them the benefit of the doubt was my original booking was with the Synger Oldbury and not the accident repair centre for a EGR recall. If you do have to take your car to them for recalls/bodywork etc make sure you have run a diagnostic on the car beforehand as evidence, sounds over the top but this saved me £500+ the first time round, take photos and check the car over fully when you collect the car!! Doesn't fill you with much confidence when you have to do the above just in case you need to prove you had no damage beforehand. I've provided pictures of the crack in the wheel arch lining, and this time round they do not want to know at all and state it was never touched, so this review may seem harsh but if you look after your vehicles and don't want the hassle, or incurring the cost to rectify the damage they have caused I'd look elsewhere when it comes to your car being looked after and returned in the same condition.
Friday 5th August 2022

Jeff Matthews
5 Star
So helpful they are managing my claim for damage so I don't have the hassle. Very polite staff. Quote for damage is emailed.
Tuesday 5th April 2022

P Anand
4 Star
Very helpful. Quick turn around.
Saturday 2nd July 2022