SYNETIQ - Bury St Edmunds

Dan Sladariu
1 Star
Until they get rid of the policy "we don't care" I will not adjust my rating. Most of the auction sales are online, however they are not showing the damage, they are whitholding intentionally information about the cars. If a car has damage on the roof you will find about that when you receive the car. As well I had 2 cars delivered with damages done after auctions. The system is designed to be used as an online system, however whenever I complained about damages not presented in the description they say they recommend to personally inspect the cars. I have tried to invest into a business buying and selling from auctions, invested 50k into it and every time there were hidden damages (not a scratch, but massive damages definitely worth mentioning) I am reluctant in keep using it, I am dissatisfied with it. For the amount of money we pay for an auction fee (sometimes over 500£ + vat) you get a 2min service pictures done small lens bad quality not showing damages. Very poor, like a cheap phone pictures. 1 🌟 .
Monday 6th December 2021

Mohammed Ali
5 Star
Nice & Quick Pick Up of Vehicle No Issues Friendly Staff
Saturday 28th August 2021

Ion Antoci
5 Star
Very good, I'm satisfied
Wednesday 10th November 2021

Mihai Gal
1 Star
People here have never heard about"costumer experience". Avoid this branch at any cost
Saturday 25th December 2021

Ibby Akhtar
1 Star
I’ve been through out the country to other synetiq auction to pick cars up for costumers and my self but I’ve never had arrogant workers then what I seen at this synetiq - bury st edmunds very rude unprofessional dirty clothes smoking in the cars Damaging cars while unloading in and out the site. The list can go on. I would never recommend this site to anyone please avoid and save your self.
Wednesday 19th January 2022