Sprague & Ouseley

Edgar Stephen Coate
5 Star
Already did this but Google appears to want to double up... Happy to say this was a very good meeting, under current guidelines, and S&O provided excellent service, in a professional manner, and all my needs were catered for in a professional manner. Also went for a nice walk, around the corner... see pics.
Thursday 1st April 2021

Michael Jane
5 Star
This business has highly capable & experienced engineers, trained for both domestic and industrial systems, who came out immediately in an emergency and did a first class job repairing a gas leak and subsequently fitting new pipes. Amazing service and I thoroughly recommend this business which has been providing this high standard of customer service since 1949!
Monday 15th March 2021

DJ Peachy
5 Star
Very professional and friendly service. You really do feel like one of the family with this lot! The product I had installed, before this, has now lasted longer than any other in the whole complex and is still going strong.
Thursday 25th March 2021

Amanda Dingwall
5 Star
Very experienced and competent staff. Always helpful. Will come out at short notice for emergencies and help the customer choose or find items they need.
Thursday 28th January 2021

Cheryl A
1 Star
Came out for a service and within 24 hours they were back again as the boiler has emptied out, refilled and checked over and left again, within several hours we were phoning again as the same issue has happened again and when someone else came it turned out there was an issue which hadn't been picked up on the 2 previous visits. A part was replaced and we were told another part had to be ordered, so they took our boiler manual try and source part needed, stating they would be back in a few days .... They NEVER returned! We contacted them asking for a bill & our manual back so we could go elsewhere & All of these visits have been charged for with an additional mileage charge to try and rectify an issue that should have been picked up on the first visit! And to this current date issue still not sorted , boiler still leaking out the overflow pipe, and this company has still not returned our boiler manual and lied to the gas board that they have!... Awful!
Tuesday 22nd September 2020