Solus Accident Repair Centres – Epsom

At Solus Accident Repair Centres, we treat everybody on an individual basis and we do our best to understand and accommodate what matters to our customers. Whether it’s banishing bad memories, restoring a pride and joy or making sure we can help keep life on track, we are committed to getting our customers back to normal – whatever that might be!

ProducentMats
5 Star
Directed to Solus by my insurance company for repairing some body and paintwork (two simultaneous claims) on my car. Went through the registration of the claims easy online and was then contacted by the very friendly booking team who helped me along the way because I had to reschedule the appointment a couple times. No problem at all and always with a smile. Very polite and friendly man came to pic up the car at home and leave a courtesy car. An engineer called as soon as the car entered the garage to go through the work and he also gave some advice about a previously poor paint job done (not by Solus) which they were trying to fix at the same time. Car delivered back at the promised time and it looks brand new and was also washed and polished. I also noticed that they had taken care of and redone the previously poor done job as well which now looks great. The car was away for a while but seeing the result it was worth the wait. A really good experience thanks to all the friendly people at Solus that I was in contact with. You were all really good ambassadors for your company.
Wednesday 11th May 2022

Manny E.
5 Star
I was directed to Solus Epsom by my insurer following a car accident. A fairly big job with 2 door replacements are more. I uploaded pictures of the damage and they got back to me within 30-minutes. They kept me updated on when the parts came in and what the estimated repair time would be. The results were amazing. Couldn't tell the replacement and original parts apart (paint work was great). A special thank you to George! Great customer service and quality work. Thanks!!
Friday 18th March 2022

James Lewis
1 Star
If zero stars was available I would Avoid this place take your car else wear pay the extra excess and go to a reputable repair shop a more in dept review is coming. Katie especially is the rudest "customer care manager" I've ever come across she needs training asap.
Wednesday 14th September 2022

Ian Oakley
5 Star
Very helpful friendly and professional reception staff, car looked fantastic when I picked it up, very pleased!
Wednesday 21st September 2022

Nikki Razmara
5 Star
I cannot fault the guys at Solus Epsom on anything, they were so helpful, so prompt and the service was amazing, they even did correctional work that turns out was actually not their fault as a goodwill gesture, i was provided with a lovely courtesy car and my car was ready in a day :O also when i received my car it was spanking clean, fresher than the day i bought it. Thank you everyone for making my car stresses not so stressful :)
Thursday 16th December 2021