Shell

Shell Ace Of Spades is a petrol station located in the Surbiton area with a variety of unleaded and diesel products including Shell V-Power Unleaded and Shell V-Power Diesel. Shop - Select is available on site. This fuelling location has a wide range of services including Costa Express and Shop - Select. Food and drink offerings include Costa Express and Jamie Oliver deli by Shell. Shell Ace Of Spades also has a range of promotions and offers for motorists.

Maghfoor Mohsin
1 Star
Very very bad customer service. Haven't seen as bad customer service in UK. I filled up and paid from my company card and he didn't ask about my registration number and when I told him he said he already put when received my invoice it was wrong registration number. I gently told him you put wrong reg he took invoice from me very badly and put again wrong reg number with his pen. I asked him what is he doing. After that I felt that I asked him wrong question because after this he start shouting on me and using very bad language. He asked me to leave the petrol station otherwise I will be in trouble and start abuse me. I wish if I could write here his words. He was ready to fight. If SHELL staff is unwell or not fit for work why you keep them giving shifts because of this bad staff you are losing customers. I am not going to this pump again and no vehicle from my company will use this SHELL again.
Thursday 11th August 2022

Kevin Dixon
3 Star
08.15 Cashier did not nod, smile, sing at me, just mumbled. Perplex covid screen dirty. I have in past received best customer relations from the cashiers & go back for that reason. Kevin.
Tuesday 8th March 2022

Amit Darji
1 Star
App did not work
Saturday 16th April 2022

Amrit Bansal
5 Star
Plenty of pumps with V power fuel (love to see that) - friendly staff - they have a toilet as well which helps as I was doing long distance driving. So yeah’ al good
Monday 26th July 2021

Vera-Lisa Hickman
1 Star
Always come to add fuel due to the good fuel price. This morning I filled up for my journey, reversed out the way to the parking area to be courteous to allow another individual to fill up whilst I went into the shop to buy snacks to be confronted with a customer already upset at the senior behind the counter and then to pay for my snacks to also have the same unprofessional treatment. Also I found it very wrong for the one colleague to confront the other infront of customers. Its very belittling and I felt quite sorry for the employee.
Sunday 15th August 2021