Rolec Services Ltd

Trevor Cooper
5 Star
We have taken a new site with Rolec EV chargers installed and no information. I called and spoke to Sharna and she couldn’t be more helpful. Talking me through my queries and helping me get them up and running. Been using them since. Great service
Monday 13th February 2023

Mark McLoughlin
5 Star
Max in Technical Support was amazing. Rolec are very lucky to have him. Very informative and supportive. Rolec just needs more Max's as it did take me 40 mins to get through to Technical!
Wednesday 22nd March 2023

Ewan Tree
1 Star
Very poor customer service. You can speak to different ppl about your job every day of the week, not one of them can give u a definite answer. Time deadlines come and go with no real explanation or apology. They don't have a price list for the things I buy, or a code, so every time it's a new quote, and this generally takes about three days. I've moved all my trade over to CPES and it's like moving from the dark ages to the WiFi era, I honestly don't waste my time with these, not even on the most basic of items. They'll often tell you "it's with the factory, I don't know how long it could take" - the factory is literally 10metres away lol, just another fob off.
Wednesday 14th December 2022

Martin Luff
1 Star
Terrible customer service. You leave messages and nobody calls you back. EV charger has been broken for weeks after a major fault melted some internals. I wouldn’t trust the product or the after sale customer care.
Thursday 11th May 2023

Bela Deak
5 Star
Max was very helpful with sorting out some issues with my Wallpod charger. Very happy with the way the Service Department handled my case.
Monday 8th May 2023