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L Cc
1 Star
Followed around by a lady with a greasy slicked back bun. Tried to ruin my shopping experience with my son. I know she felt silly when she had to watch my complete my purchase at the tills 😏
Thursday 2nd March 2023

Georgie Stockwell
1 Star
We came here to buy a shirt for a funeral and my boyfriend didn’t know his neck size (he’s never bought a proper shirt before) - it took us about 10 minutes to find a member of staff to help. We finally found a lady with short blonde hair and glasses, no name tag, who was so sarcastic and rude. Wouldn’t measure his neckline herself and made us do it by just handing us a tape measure, complaining and swearing out loud about how the changing rooms had been left by previous customers. Then disappeared with the tape measure as soon as we were finished and didn’t come back to help again. Really poor service.
Friday 14th October 2022

Rebecca Macis
1 Star
Absolutely disgusted with a member of staff in the store who goes by the name of Lindsay. Me and my partner were shopping and having a laugh because she had a sneezing fit on which she covered her face. She suffers with allergies therefore could not help this. As this Lindsay walked passed us she commented and said "there is still Covid out here you know" and looked at my partner and I in disgust. As the both of us are NHS staff one of which works in A&E swabbing Covid patients, we are well aware that this exists! I could understand if she hadn't of covered her face whilst sneezing but she did. The comment she made was unnecessary and she made us feel very unwelcome after that. As my partner had not long finished a 12 hour shift on nights, she wanted to unwind with a bit of retail therapy. Safe to say she never received the customer service she expected from this store because of Lindsay's vile attitude towards her and myself. Next please sort your staff out and have a word with this woman please, she's not a credit to your store by far. And I also suggest if she's that bothered and worried about Covid, then perhaps she should wear a face covering in future. Many thanks.
Wednesday 26th October 2022

Stacey K
1 Star
Went to collect an order and the member of staff could not find my parcel. She said there were hundreds of parcels to go through and that she couldn't find it. She made me feel like a nuisance and her customer service was poor. I won't be returning to this store based on the rude and demeaning attitude of this staff member who didn't want to do her job properly.
Wednesday 13th July 2022

Hannah Butler
5 Star
Went on in to get a suit for my son as he is starting 6th Form next week. Exceptional customer service from start to finish. The lady who helped us was called Carol. She was so helpful, patient and knowledgeable. Walked away with a suit, shirts and a tie. Great quality clothing will be back. A massive thank you to Carol for making it such a smooth experience!!
Friday 3rd September 2021