Newark Glass Co Ltd

We are the window, door and conservatory specialists - supplying the public, trade and house builders across Britain glass, secondary glazing and double glazing for over twenty-five years.  Our dedication and attention to detail are clear to see as is our legendary commitment to quality of materials, installation and service.  The difference is that we also provide glazing services (including furniture, picture frames and internal doors), repair or replacement services for old window and door hardware and sealed units and building services for walls, patios etc. So whether you’re a home owner or house builder we have products and services to suit your every need.

M Firefox
1 Star
I tried to get Newark Glass to give me a quote when I was developing a bungalow. I called them several times and in the end I had to give up and take almost £10k of business elsewhere. At home I have leaded window that needs specialist skills to make. Newark Glass said they were able to supply these. After 3 calls they sent two guys out to size the job and provide a quotation. I have called 7 times now with no response from them at all. Totally unreliable beyond belief!
Sunday 8th May 2022

Andrew Young
1 Star
We used Newark Glass Group to replace our sealed units despite their being higher priced as we thought we'd get good customer service and support local business. Looks to have been a mistake. Once you pay the bill any hope of customer service with issues doesn't seem to exist. Unless they improve their customer care and follow up then I have to recommend you stay away and use someone else.
Thursday 4th November 2021

Kirsty Watson-Smith
1 Star
Was terrible wanted some glass for windows for a job being carried out. we had to call the Retford store as you can’t get anyone to answer the phone at Newark this isn’t a short journey it’s a 30min drive to get glass cut from Newark we wanted to make sure they had the glass in stock. The person at Retford was helpful said yes go to Newark. Arrived and wasn’t even greeted with a hello nothing but rudeness the guy is just sitting there letting the phone ring out. When asked for what we needed it was argued that this wasn’t right etc. The man just didn’t want the business why offer a service if you cannot provide it. Never going to use this company ever as now have a sour taste in my mouth as I could of continued to Retford but I had already spent enough in petrol. From a tradesman point of view I was looking for a company to work with regarding my glazing requirements, but lack of professionalism I’d rather travel further a field and get a better customer service.
Saturday 28th August 2021

Bob Williams
1 Star
Customer service is second to none… Usually None!
Friday 14th May 2021

Michael Lindsay
5 Star
I decided to have a go at replacing a couple of blown panels in my double glazing, so ordered them from Newark Glass. Their service was good and within a reasonable time frame - about a week. The cost was way cheaper than calling a glazier to come and do the job. I fitted the panels myself without a hitch (thanks YouTube) so was well happy. I have no hesitation recommending this company.
Wednesday 6th February 2019