New China
Chinese
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01782 461980
21 Shelton Old Rd, Stoke-on-Trent ST4 7RX, UK
Opening Hours:Monday: 5:00 – 11:00 PMTuesday: 5:00 – 11:00 PMWednesday: ClosedThursday: 5:00 – 11:00 PMFriday: 5:00 – 11:00 PMSaturday: 5:00 – 11:00 PMSunday: 5:00 – 11:00 PM
Area Served:Within 4 miles (6.4km) of 21 Shelton Old Rd, Stoke-on-Trent ST4 7RX, UKGet more exposure
Google Rating: 4.1 out of 5 stars (9 total ratings)
Steve Tunstall1 Starpoor customer service. waited over an hour when they said 45 minutes for a delivery. No phone call from them so i contacted the restaurant. they said delay with traffic and will be with me in next 15 mins and they will get the driver to contact me. 20 mins later nothing. so called back and stated that I would still like to food delivered and some of money back. at this point over 1 and half hours. the driver called saying he would be 5 mins. 20 mins later no phone call again and no food. by this point the film we were watching had finished. i then recieved a phone call from the just eat people stating they are going to cancel my food order and refund the money. I stated thats odd because the driver should already be here so who cancelled my order. after a tedious conversation i cancelled the order as was too much hassle and people i was talking to did not appear to understand me or the basics of good customer service. never order from here. a good night in ruined.Friday 7th December 2018
Amanda Cook5 StarConsistently delicious food and quick delivery, it's our go-to Chinese take away. They do the tastiest beef chow mein I've ever hadFriday 10th May 2019
Jade L2 StarHad spare ribs in bbq sauce with pineapple
The Pineapple was nice but never had spare ribs that are all fat hardly any meat what so ever wont be having from here again....Monday 12th August 2019
Andy Harvey5 StarFriendly owners, tasty food. Exactly the Chinese takeaway I was looking for.Tuesday 23rd October 2018
Gillian Lawton4 StarWas just passing and my boy said can we take out? Good value fast serviceTuesday 1st October 2019