Lakeland

JULIE AND GRAHAM PERRY
5 Star
I have been a customer of Lakeland for many many years, and whilst I like to browse on line, I still just love the catalogues when they arrive and read them from cover to cover .That being said, I have recently moved to Norwich so have one of the beautiful stores close by, and I absolutely love to shop there whenever I can, as the staff in the Norwich store go out of their way to make sure that you get the very best customer experience. The ladies in the Norwich store are amazing ! There is always a friendly cheery hello of welcome when you go in, and the offer of assistance should you require it. Nothing is too much trouble for the staff in store, and they go the extra mile to make sure that you have all you were looking for, and that you are happy with your purchase.So wonderful after all the months of lockdown to find people that enjoy meeting their customers and genuinely want to help them.Thanks to “Maggie” for all her help with my new rotary washing line purchase. Maggie went out of her way to make sure we had exactly the right one to suit our needs, and all done with a lovely smile and sense of humour.It made shopping in store a pleasure and not a chore .Who could have guessed buying a washing line would have been so enjoyable ! Well done Lakeland, you continue to offer your customers the best customer service from your teams , great quality products, with the just the best guarantee, with the jewel in the crown being the stores for those of us lucky enough to have one nearby, and as the face of your company on the high street, the Norwich store shines !
Saturday 16th April 2022

Judy Colchester
5 Star
What a very pleasant experience at the Cambridge store. Elizabeth and Diane who were serving in the shop were friendly, helpful and a pleasure to deal with making the whole experience of shopping there a pleasure. A real asset to the store.
Sunday 7th November 2021

Carol Rushmer
5 Star
Very helpfull staff as always. Got all we needed.
Wednesday 2nd December 2020

steph jones
5 Star
a fantastic array of products that are useful and of good quality. they pride themselves on giving good service and it shows through
Sunday 22nd September 2019

denise metcalfe
5 Star
Hi just like to say I thought your product flatmate was excellent product I had a small gap between bath and vanity unit that I couldn't clean.I put a review on amazon inc pictures but they have refused to publish it I'm still waiting to hear why
Sunday 28th July 2019