Jacaranda Flowers
Florists
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01453 836714
5A Fountain St, Nailsworth, Stroud GL6 0BL, UK
Opening Hours:Monday: 9:30 AM – 1:00 PMTuesday: 9:30 AM – 4:30 PMWednesday: 9:30 AM – 4:30 PMThursday: 9:30 AM – 4:30 PMFriday: 9:30 AM – 4:30 PMSaturday: 9:30 AM – 3:00 PMSunday: Closed
Area Served:Within 4 miles (6.4km) of 5A Fountain St, Nailsworth, Stroud GL6 0BL, UKGet more exposure
Jacaranda Flowers is nestled in the busy Cotswold town of Nailsworth. We are an independent florist with over 30 years of professional experience. We can deliver flowers for you locally and arrange to send them nationally & internationally.
Emily Wand leads the team of florists, who can provide you with beautiful and individually designed arrangements and bouquets that are guaranteed to take your breath away, our arrangements and bouquets will be suitable for any special occasion. We love creating the unusual – so please give us a call.
Let one of our qualified florists design you a fabulous individual arrangement, that will make the right statement, from a table centre or place setting to themed party designs, corsages and hair flowers for the prom, or a visit to the races. We can provide flowers, you choose the occasion, style, colour and how much you would like to spend.
Google Rating: 3.7 out of 5 stars (16 total ratings)
Meg2 StarVery disappointing. Recently I have ordered 2 bouquets of flowers and whilst I saw neither bouquet I understand from the recipients that they were lovely.
However customer service is very disappointing. On the first occasion I had had trouble paying online so emailed just to check it had gone through. I received no response so I phoned to enquire. I was told that the email had probably gone into their junk folder hence not replying. No apology. I felt like I was being a nuisance.
I gave them a second chance and ordered again online and received the automated response saying my order had been received. Money came out of my account so I assumed all was well. The flower delivery was important and so I just phoned to check the flowers had been delivered. When I phoned they didn’t recognise the name and no they hadn’t delivered.... they said they would check and phone me back. They then phoned and said they had now found the order and they would deliver the flowers that day as I had originally requested. No apologies whatsoever and no explanation given as to why they hadn’t received the order . If I hadn’t phoned the flowers would not have been delivered.
I chose to use a local business to support them but I was so disappointed and shocked at how unapologetic they were and how emails and internet orders get lost.
Maybe they are really busy or stressed or having a difficult time but sadly don’t feel I can trust Jacaranda again sorry. I hope you can sort out your emails and internet orders so other people’s orders don’t get lost.Thursday 1st September 2022
Steve Tibbs5 StarI have just collected the perfect bouquet of flowers for my Wife. Extremely helpful and excellent service. I will be back! Thank you againWednesday 9th November 2022
Dave Davids5 Starsuch a great find! Haven't been to Jacaranda since it has moved to its new premises, well worth a visit. Flowers, plants and lots of plant pots!Friday 11th November 2022
Susan Ripley4 StarFollowing my previous review, Jacaranda kindly and personally took great efforts to rectify the issue. We were very happy with the results and would use them again.Friday 26th August 2022
The Ancient Mariner1 StarExtremely arrogant, unhelpful and overpriced.
Despite prepayment in full and more than a week's notice, the shop was grudgingly opened up 20 mins late (with myself and 2 other customers waiting outside in a snowstorm) only to be told that we were "lucky" she had opened at all. Not a word of contrition or apology.
If this young lady wishes to build a reputation, she'll have to try a lot harder; the floral arrangement was good, but this is a very full price florist and "other brands are available".
I won't be backSaturday 27th November 2021
