Gill & Co Plumbing & Heating Services

M M
1 Star
I don't recommend this tradesman. Here's why. I paid £1400 upfront for Mr. Luke Gill to install an unvented water heater cylinder. He told me he was G3 qualified to do so. He offered to send one of his workers who is not legally qualified to do the job. I refused. There are strict safety and legal regulations for this type of installation because these are high pressure performance systems. Installers must have a G3 qualification if they wish to install any unvented hot water system within a domestic property. We agreed to wait until Luke returned from his holiday and would do the installation himself. This meant I had no hot water for several days-- a hardship, yes, but it was important to me to have a certified installation done. And I'd paid him already. On his return from holiday, Luke violated our agreement by sending his brother, Jacob, to do the job. I'd waited for nothing! Jacob doesn't have the G3 qualification. He left the job unfinished. He told me he'd come back and finish but never did. I chased this up with Luke to no avail. Now there is a hole in the wall where there should be a panel. See photo. This is very poor and unprofessional service. This was 3 months ago. I have contacted Luke several times since then to try to resolve the matter. Nothing doing. He does not answer calls, emails, texts. I'm left with a partially and illegally installed system. Don't let him do this to you.
Monday 14th November 2022

Becky Hill
5 Star
I had a outside tap installation today and the service was excellent the gentleman was polite, respectful and friendly i definitely would recommend gill & co again thank you.
Thursday 4th May 2023

Kat One
5 Star
Professional, efficient and attentive. Went out of his way to quickly help when our old boiler broke down. Completely trust Luke and his team, have been using for years and will continue to do so!
Thursday 17th November 2022

Ariel Wright
5 Star
Luke and his fellow team (plumber, carpenter, electrician and builder) have done a fantastic job with our new combi boiler installation and removal of the old water tank. His communication has been good throughout, and his pricing extremely reasonable for the standard of work achieved. We feel he has been honest and transparent with us along the way, down to the point that he left the old copper tank and pipework for me to take to a metal yard to recoup some money! Would highly recommend him for any of your plumbing needs.
Tuesday 9th November 2021

Andy Hall
5 Star
When our boiler packed up last week Luke was a Godsend. Instead of trying to sell us a new system he diagnosed the problem quickly, ordered the right parts first time, replaced the faulty ones and got our existing system going again. Very responsive, fair and helpful. Highly recommended!
Wednesday 8th December 2021