Cranleigh Taxis

Diana R
1 Star
Our recent return flight from Europe was delayed by three hours. We kept Cranleigh Taxis (CT) fully informed throughout the delay. CT informed us they were unable to collect us, as previously booked, as our flight was so delayed; they had only two drivers working during the evening. I requested they arrange another company to collect us so we were not left 'high and dry' at the airport at 9.30 at night. The grumpy 'boss' reluctantly did so by referring us to another company which was considerably more expensive than CT''s quotation. I therefore texted CT to ask if they would pay the difference and the answer was, in no uncertain terms, 'NO'. What sort of service is this? Surely taxi companies should by now be able to cope with the massive number of flight delays, they are an every day occurrence. Just a warning as flight delays continue we suggest everyone ensures they use a company that has more than two drivers on at night and one that honours your original and confirmed booking. We were loyal customers of CT but sadly not any more. Au revoir CT.
Thursday 16th June 2022

Craig Perkins
5 Star
Always very helpful and courteous. Go out of their way to book me in.
Monday 25th April 2022

Fiona Knight
5 Star
They are always on time and really helpful. Very polite drivers and honest about if they can collect you or not.
Sunday 14th November 2021

Natalie Grue
5 Star
Always had a great experience with Cranleigh taxis. would highly recommend.
Monday 21st June 2021

Nicholas Rogoff
5 Star
Excellent and reliable airport transfers to and from Heathrow.
Tuesday 28th December 2021