Charcoal Grill Whitehaven

Natasha Gardner
1 Star
Always been our go to, but unfortunately last night our pizza was stone cold and inedible, chips missing and two hours late. (£30 for a kebab)Tried to call that night to rectify. But they had switch the phones of. Due to been busy. Rang today to be told if I'd rang the same day the pizza would of been changed and chips sent. But can't do it today as it's the day after. So not sure how we would of got what we paid for. Manager was decent on the phone and offered me my chips but that was all. So unfortunately that's another customer they've lost
Saturday 13th August 2022

nichola o'hare
5 Star
Ordered 2 pizzas quite late, just received well before estimated time and they are perfect! I'm not usually a take away person and have been disappointed plenty. From now on Charcoal Grill will be my go to! Thank you so much! Hot fresh and delicious
Saturday 19th February 2022

Daniel Dainty
1 Star
I'm not sure what happened here but this isn't £9 worth of "large" chicken kebab. Also ordered a shish kebab wrap, which arrived so cold and wet I could wring it out. Update: called to complain and the person we spoke to basically argued and told us we were wrong and that we should expect cold, wet soggy food. For 20 minutes. So, enjoy your one star. We won't be ordering from here again and, unless you want cold soggy food, suggest you don't either.
Sunday 13th February 2022

Philip Carter
4 Star
Nice staff, clean place.
Thursday 17th March 2022

simon parker
5 Star
Nice hot food. Did collect as was passing so expected It to be hot. Pleasant staff covid aware
Monday 5th April 2021