Cartcom

I run a business from home and encountered a frustrating network problem where Wi-Fi connecting my two work PC’s was no longer working. I subscribe to Lee’s support service. Following my call, he arranged to call here and, when he duly called, found he could re-establish the connection by installing a replacement card. While here, Lee noticed my Desktop was running slower than it should be and suggested we arrange an in-depth remote scan/fix/tidy-up exercise that he’d undertake a few days hence. That happened as arranged and performance has improved. Both actions are not something I could have sorted/handled, so Lee’s professional service is worthwhile and I’d recommend it to anyone. I explained, over the phone, what my problem was in that I suspected I had a virus. I explained to Craig that all of a sudden the screen on my laptop went white and that an American voice pointed out that should I shut the page down I would loose everything on the computer. Craig gave me clear instructions on what to do, i.E. To just press the computers stop/on off button. He then made me an appointment to take the computer in for remedial work. When I attended the appointment Craig assured me that all would not be lost and that my computer would be made free of any viruses etc. I collected the computer in a relatively short period of time with the problem fixed and with an increased speed in the working of it. This being possibly due to the servicing of the machine at the same time as getting rid of the bugs. I had a great feeling that throughout the whole experience, I was treat as a friend not as a customer. If anything untoward to my computer in future I will be returning to Cartcom.

Elaine Teasdale
5 Star
Great customer service. The Computer is now running brilliantly. Would definitely recommend to everyone . Thankyou
Wednesday 27th April 2022

Mike Leeming
5 Star
I have used Cartwright Computers since 2005 they are very knowledgeable and they are always willing to solve any problems I may have . Recent problem with my A4 Documents when printed had shrunk to 60% size. Lee sorted out remotely to my satisfaction . It is well worth joining Cartcom remote attendance.
Tuesday 2nd August 2022

Karen
5 Star
Excellent service. Turned up on time for the appointment, was very polite & informative. Well worth putting this business in your phone for those times when your computer/Laptop or other devices go down. Their pricing is very reasonable too.
Wednesday 4th August 2021

Jenny Whiting
5 Star
I bought a PC from Cartcom recently and am very pleased with the service that I've received from Craig. I found him professional, knowledgeable and willing to go the extra mile to make sure that I've got the PC set up in a way that makes life easy for me. When I've needed to contact him since he installed the PC he's been available and willing to help with the glitches that came up which weren't at all his fault. I now have everything the way I want it and I'm very pleased. Nothing seems to be too much trouble, and he has always given the impression that he has all the time in the world to do what I've needed even though I know he's very busy.
Monday 7th March 2022

Michael Moffat
5 Star
Great job done by Lee from Cartcom , and would definitely recommend 👍
Wednesday 13th April 2022