C.E.S (Exeter)

Matthew Stannard
1 Star
Very disappointing service. I took my coffee machine in for repair in November 2021, they couldn’t look at it for 3-4months, which I accepted. However, it’s now January 2023! and I’ve had absolutely no communication from them over the last 14 months. I called this week to get my machine back for repair somewhere else, but the lady I spoke to wasn’t really interested and didn’t apologies. Having picked it up today the manager did sort of apologies, but at the same time said my coffee machine wasn’t a priority for them. I didn’t feel at all valued as a customer and won’t be going back. Not recommended for repairs.
Sunday 29th January 2023

Leggy2k11
1 Star
Sold my lovely grandparents a rubbish washing machine which still contained a travel widget which bouncee around in it for 18 months! My poor Nan hobbled down the shop 3 times with her dodgy knee to try and get it resolved and they kept saying nothing was wrong. In the end they paid someone else to come and fix it which cost £80! Never again useless crooks, quick to take your money but no aftersales service! Xx
Sunday 19th March 2023

Mariko North
1 Star
Should have seen the red flags when they failed to show up/contact to reschedule for an agreed delivery date. Was asked to pay upfront for a delivery and collection. They delivered the new oven, but decided on the day that they would instead remove the oven the following week, leaving it in our kitchen. When we tried to follow this up, they became sketchy and vague, then quickly progressing to outright nasty, using vulgar, mocking, and aggressive language and before hanging up. They've kept the money to date, we are now contacting trading standards and citizen's advice to resolve. Laughable that their name apparently stands for courteous efficient service - they failed on all 3. Have seen a common thread in previous reviews about language and attitude. Find someone else!
Tuesday 27th September 2022

Mark ch Dziewanowski
5 Star
The shop is situated in Whipton Village. It is a little gem where you get bits for your Henry Hoover for example. They sell Electrical equipment,bulbs and much more. They deliver and can you do a service.
Wednesday 5th October 2022

Nina Thorpe
2 Star
Very disappointed had much better service at C&D in old Tiverton Road. Them I would rate as a 5 star.
Monday 7th November 2022