BH Live Active, Pelhams

Nathan Edwards
5 Star
Very punctual, very professional, very painful visit. It’s to be expected from a deep tissue massage though. Charlotte made the whole experience easier by having great communication skills throughout. Overall the experience left me feeling much better physically and I would highly recommend that type of treatment to anybody who can handle an elbow in the back.
Tuesday 8th March 2022

Alfie's Planet
1 Star
Was a member for roughly 2 months and I will never sign up again. The way they run the membership is awful. Never have I been to a worse gym organisation. The Classes I wanted were always fully booked. Machines not working. You have to book everything. Even the gym. You can’t just turn up and use without having booked first. I’ve never been to a gym like this before even post covid rules other gyms are not operating like this anymore. The first direct debit payment did not go out and the very next day I had a debt collection letter from a debt collection agency demanding I pay the direct debt plus the £15 for it being late. I then cancelled my contract as was on a months notice one (so glad I didn’t sign up for a year) and their terms and conditions state that if you. Cancel the contract after 1st of the month your notice is deemed to take effect from 1st of the following month. So if you gave on 2nd then technically this is two months notice. So I have to now give this awful gym another payment for a gym I won’t even use this month. I’m going back to My old gym. Membership team are not there to help you just to take your money. I will say this though the girls on the reception desk were lovely and always pleasant and helpful, so credit there where it is due.
Friday 17th June 2022

Beccy Renault
5 Star
First time I've been, I took my 2 and a half year swimming this morning, friendly, helpful staff and the baby/learner pool was lovely and warm, changing lovely and clean
Monday 16th May 2022

Lynda Shea
5 Star
Great centre, nice and clean, frienfly staff, fantastic selection of classes and plenty of parking.
Tuesday 8th March 2022

alison payne
5 Star
Friendly and helpful staff, clean and tidy and at present very covid friendly.
Sunday 9th May 2021