Argos Barnstaple in Sainsbury's

mitch winchester
5 Star
Always worth a visit staff very friendly and do a great job
Saturday 10th October 2020

James Myers
1 Star
Needed to return a faulty TV, this was done with minimal issue. However staff attitude and candour was awful, to the point of almost rude. Rushed in and out didn't give us a chance to sort out exchange and rushed us out of store. We were the only customer and none waiting. Treated like we were an inconvenience and an annoyance. I also tried contacting the store via phone before hand, but no one answered, automated voice said they where receiving high volumes of phone calls. When in store the two staff on duty where just mulling around no customers, no phone ringing - nothing that would suggest a busy store what so ever. Seems like the staff where just having a little me time and where not doing there job properly. Acted like we where an inconvenience to their quiet day they where forcefully creating for them selves by pushing customers in and out and not answering the phone. Expect much better from Argos / Sainsbury. Rose Lane store is leagues ahead in customer service - DO NOT use Gratton Wat store. Use Rose Lane store instead much more professional and helpful. They actually answered the phone when I rang - unfortunately under corvid are not able to do returns, so had to go to Gratton Way store to receive the shocking customers service as mentioned above.
Wednesday 3rd February 2021

Steve Wilson
1 Star
My wife is a key worker working from home and the printer we just bought from Sainsbury Barnstaple has become faulty and she cannot do her work properly. I have tried to contact them but a recorded message is not very helpful. This is not very good service for key workers who are trying their best to keep working during these troubled times.
Thursday 9th April 2020

steve Smith
5 Star
Great shop with very helpful staff
Wednesday 29th January 2020

Derek Bunce
3 Star
Two points here. Firstly, they have changed the layout around now do looking for items on their VDUs is easier. However the payment process is confusing and slow. If you want to make it easier for yourself buynonline first. Secondly be cautious about the statutory guarantee. I bought an electronic item from them and they found a way of dismissing the guarantee even though it was caused by a breakdown and not damage. Either pay the extra for the insurance or don't count much on the guarantee
Wednesday 11th April 2018